Responsible Gaming
Gaming Should Be Entertainment
At Damian Cowell's Payid Pokies, we're committed to promoting responsible gaming practices. Online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or escape personal difficulties, it's important to seek help.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction in Australia) to access and use our services. We take age verification seriously and reserve the right to request proof of age at any time. Gambling by minors is illegal and harmful.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, problem gambling may be a concern:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Concealing the amount of time or money spent gambling from family or friends
- Increasing stakes: Needing to gamble with larger amounts to feel the same excitement
- Neglecting responsibilities: Gambling instead of attending to work, school, or family obligations
- Borrowing to gamble: Taking out loans or using credit to fund gambling activities
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Loss of control: Inability to stop or reduce gambling despite wanting to
- Relationship problems: Arguments with loved ones about gambling habits
- Financial difficulties: Gambling causing money problems or debt
Self-Help Tools & Limits
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of money you're willing to lose during a gaming session
- Session Time Limits: Restrict how long you can play in one sitting
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account and all gaming services
If you need help setting these limits, contact our customer support team immediately.
Support Organisations
If you're struggling with gambling, help is available. The following organisations offer free, confidential support:
Australia
- Gambling Help Online — Free counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call) - Lifeline Australia — Crisis support and counselling
Phone: 13 11 14 (24/7) - Beyond Blue — Mental health and support services
Phone: 1300 224 636 (24/7)
International Support
- GamCare (UK) — www.gamcare.org.uk
- GamStop (UK) — National self-exclusion scheme: www.gamstop.co.uk
- Responsible Gambling Council (Canada) — www.responsiblegambling.org
- National Council on Problem Gambling (US) — www.ncpgambling.org
Need Help?
If you believe you have a gambling problem or are concerned about your gaming habits, please reach out for help immediately. There is no shame in seeking support — problem gambling is a recognized condition, and professional help is available and effective.
Contact Gambling Help Online on 1800 858 858 (Australia) or visit www.gamblinghelponline.org.au today.
Your wellbeing is our priority. Gamble responsibly.